Communications

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Simplify Communications Complexities to Unlock Revenue and Profit

Revolutionize your revenue with BluIQ Subscription Billing Software. With BluIQ, purpose-built subscription software designed for complex billing, Communications providers can supercharge revenue and profitability. Experience unmatched billing accuracy, channel support, ratings and data staging & mediation, compliance, and operational efficiency with BluIQ.

Elevate your revenue game with BluIQ now.

Unlock Growth Potential: Empower Your Communications Business with BluIQ for Revenue Acceleration and Billing Efficiency

End-to-End Automation & Integration

With BluIQ, you can

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Scale Your Business Without Worrying About Your Back Office

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Launch New Products, Pricing and Packages to Enter New Markets Faster

End-to-End Automation & Integration

Simplify Communications Complexities to Unlock Revenue and Profit

Say goodbye to limitations and embrace the power of the BluIQ integrated billing platform, designed to handle complex consumption usage and service inventory across multiple distribution channels.

From orchestration to service inventory to provisioning to activation, our UCaaS, Cloud and MSP experts ensure that your process is automated end-to-end, integrated with your upstream and downstream systems for maximum impact to your efficiency, billing accuracy and profitability.

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Capture Every Revenue Dollar and Eliminate Revenue Leaks

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Improve Margins Down to the Line Item Level

Best-in-Class Ratings and Data Staging & Mediation

Unlock Full Revenue Potential Through Outstanding Rating & Data Staging & Mediation

BluIQ effortlessly manages all consumption types, whether it's basic billing or intricate calculations involving volume, quantity, or units, including handling call data records and ensuring usage-based cost data is reconciled for precise profit visibility.

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Capture Every Revenue Dollar and Eliminate Revenue Leaks

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CDRs from multiple vendors

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Advanced Rules for Aggregation and Extraction of Chargeable Events

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Data Validation at Multiple Levels (File, Record, Fields, and More)

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Control Center and Management Dashboard

Best-in-Class Ratings and Data Staging & Mediation
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Full ETL Capabilities

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Realtime Data Processing

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Mapping with Platform Data and External Sources

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Notification and Exceptions Management

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All without expensive and time-consuming customizations

Conquer Communications Complexity
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Any pricing model, from usage to hybrid to tiered or any combination

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Configured rather than customized

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Launch and bill products in hours not weeks or months

Conquer Communications Complexity

Easily Launch, Manage and Bill the Most Complex Communications Products

Whether pricing and packaging complexity, channel management, globalization, digital asset management or provisioning, BluLogix gives you the ease of an out-of-the-box solution.

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Built for scalability

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N-tier channel management

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Full end-to-end integration

Streamlined Billing through Data Integration

One Invoice, Any Data Source - Simplify Your Billing Process

Simplify your revenue management with a standardized procedure that automates the entire process. Effortlessly enable data flow between any sources, resulting in a streamlined billing process that delivers one comprehensive invoice.

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Automate tedious manual processes

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Implement real-time changes effortlessly

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Slash costly and error-prone manual processing

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Enhance accuracy and accelerate invoicing

Streamlined Billing through Data Integration
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Achieve peak revenue, profitability, and customer satisfaction within hours, not days

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Easily gauge the effects of price adjustments, volume fluctuations, and discounts across services, products, providers, channels, customers, invoices, periods and billing entities

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Effortlessly Handle Tax Passthrough

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Easily gauge the effects of price adjustments, volume fluctuations, and discounts across services, products, providers, channels, customers, invoices, periods and billing entities

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Provide Partners with an Intuitive Self-Care Portal

Elevate, Enable, and Expand Your Channels

Unify Your Reseller and Agent Partners in a Seamless Billing Ecosystem

Diversify your revenue streams by adding a partner ecosystem that fuels growth, with a channel partner network you can manage at scale, for even the most complex business models.

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Comprehensive N-Tier Channel Support

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Seamless White Label Billing

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Streamline Commission Calculations for Sales and Channels

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Distributors, Resellers, Agents, and Branded Agents

Analyze Margins and Costs with Precision

Real-time Margin & Cost Reconciliation Made Easy

With BluIQ, data becomes your key to unlocking powerful insights. Capture cost data at the price plan or order level and effortlessly reconcile it against third-party invoice data.

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Examine margins and costs at a granular level

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Optimize profit at every subscription stage.

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Easily gauge the effects of price adjustments, volume fluctuations, and discounts across services, products, providers, channels, customers, invoices, periods and billing entities

Analyze Margins and Costs with Precision
Elevate Your Customer Experience

Elevate Your Customer Experience

Empower Your Customers with Self-Service Solutions

BluIQ revolutionizes customer care with its 'always on' approach. Whether you serve single-entity organizations or vast multi-location enterprises, our platform empowers customers to effortlessly manage their accounts independently, ensuring unparalleled customer satisfaction.

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Customize your customer portal effortlessly.

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Tailor branding, layout, and user experience without costly customization.

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Easily gauge the effects of price adjustments, volume fluctuations, and discounts across services, products, providers, channels, customers, invoices, periods and billing entities

Service Management and Provisioning

Experience Effortless Activation with BluIQ

BluIQ ensures an end-to-end automated order fulfillment process. Our integrated order orchestration, provisioning, and activation capabilities work seamlessly with downstream systems.

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Streamlined Provisioning and Activation

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Order Orchestration for Effortless Fulfillment

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Effortless Integration with Multiple Systems

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Comprehensive Inventory Management for Physical and Virtual Devices

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Easily gauge the effects of price adjustments, volume fluctuations, and discounts across services, products, providers, channels, customers, invoices, periods and billing entities

Service Management and Provisioning
The world’s leading enterprises trust BluLogix
to streamline and scale their
subscription and recurring billing.
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The Communications sector is in a state of continual evolution and it’s speeding up fast. 

Why BluLogix Billing Solutions?

Streamline Your Billing Process with One Invoice with Data from Any Source

Connect your CRM, ERP, product platforms, and provisioning tools effortlessly with BluLogix’s end-to-end integration.

  • One convenient bill for all services, providing a seamless experience for your customers.
  • Eliminate manual data entry and reduce errors through data synchronization and streamlined workflows.
  • Improve operational efficiency across your entire team.
  • Enhance data accuracy with integrated staging and data reconciliation.

Simplify your billing, boost efficiency, and ensure data accuracy with BluLogix.

Effortlessly and Accurately Bill for Consumption-Based Services

Unlock the power of consumption billing with BluIQ’s advanced Rating and Mediation engine. Our platform enables seamless tracking and metering of usage data, ensuring precise and fair charges for your services. BluIQ Marketplace can transform your billing process by helping you:

  • Stay Competitive: Embrace consumption pricing models to stay ahead of the competition. BluIQ enables you to offer flexible pricing options that align with the evolving market demands.
  • Build Customer Trust: Provide your customers with detailed usage reports that empower them to optimize their service consumption. By giving them visibility into their usage patterns, you enhance trust and strengthen your customer relationships.
  • Serve Complex Needs: BluIQ is designed to handle multiple tiers, industries, and data attributes that impact billing. Whether it’s calculating usage quantities or applying varying rates, our platform supports sophisticated consumption rating and billing requirements.
  • Streamline Invoicing Efforts: Say goodbye to manual invoicing processes. BluIQ automates usage-based invoicing, significantly reducing the level of effort required by your teams. Free up valuable time and resources to focus on strategic initiatives.

Don’t let the complexity of consumption billing hold you back. Experience effortless and accurate billing with BluIQ Marketplace.

Empower Customers with Custom Self-Service Portals

Delight your customers with personalized self-service portals that put them in control of their subscriptions, billing, and payments. Discover the advantages:

  • Customer Satisfaction: Enhance customer satisfaction by offering a convenient and user-friendly platform for managing billing-related tasks. Give them the power to access information and make changes at their fingertips.
  • Reduced Support Requests: Minimize support requests by providing customers with self-service tools. With intuitive portals, they can find answers, update information, and resolve issues independently, boosting customer engagement.
  • Brand Alignment: Elevate your brand with easily customizable self-service portals that align with your brand identity. Deliver a seamless and cohesive experience that reinforces your brand value.

Empower your customers and strengthen your brand with tailored self-service portals.

Eliminate Revenue Leakage with Connected Billing Processes

Say goodbye to revenue leakage with BluIQ’s end-to-end connected billing processes. Experience the following advantages:

  • Seamless Automation: From quote initiation to ERP integration, BluIQ streamlines and automates your billing process. Enjoy a connected journey that ensures accuracy and efficiency at every step.
  • Real-Time Tracking: Dynamic service and billing changes are tracked in real-time, leaving no room for revenue or billing gaps. Keep up with frequent changes in service activation, termination, and adjustments throughout the service lifecycle.
  • Enhanced Accuracy and Satisfaction: Validate billing accuracy and inclusion of service items with BluIQ. Your billing and finance team can review and stage billing and invoice proofs, leading to fewer disputes, reduced days outstanding, and increased customer satisfaction.

Stop revenue leakage and optimize your billing process with BluIQ Marketplace.

Unlock the Power of One Connected Source for Billing and Service Data

Experience the benefits of BluIQ’s integrated service management, consolidating your data into a single source of truth for billing and service data. Discover the advantages:

  • Enhanced Efficiency: Increase efficiency and save valuable time and costs by connecting your data seamlessly. Streamline and automate the management of service data within your internal infrastructure and with suppliers and providers.
  • Streamlined Operations: Simplify your operations by centralizing and standardizing service data. With BluIQ, you can create an efficient and scalable infrastructure that supports digital transformation and enables seamless business environment operation.
  • Cost Savings: By eliminating data discrepancies and manual processes, BluIQ helps you reduce errors and associated costs. Achieve greater accuracy and control over your billing and service data.

Unleash the power of ONE source for billing and service data with BluIQ Marketplace.

Empower Your Business with BluIQ's Customization Toolkit

With BluIQ’s Cloud Extensibility Platform (CEP), you have the power to build the perfect monetization solution for your business. Here’s how it can benefit you:

  • Tailored Billing Solutions: Customize your billing processes to align with your unique business requirements. Say goodbye to waiting for external providers to develop interfaces or functionalities. With the CEP, you can build and shape your billing system according to your needs.
  • Integrated Service Management: Seamlessly integrate with any system to automate your quotes, orders, and provisioning. The CEP allows you to create a fully integrated service management solution that works the way you want it to.
  • Effortless Integration: Connect with other solutions effortlessly, whether you choose to utilize your own resources or rely on BluLogix. Say goodbye to the long and costly process of working with expensive Systems Integrators. With BluIQ’s CEP, integration becomes seamless and efficient.

Take control of your billing platform with BluIQ’s customization toolkit. Build the revenue-generating solution that streamlines your operations and delivers exceptional customer service. Start transforming your billing process today.

Elevate Customer Experience to New Heights with BluIQ

Experience customer satisfaction like never before with BluIQ’s comprehensive suite of features designed to enhance your customers’ journey. Here’s what you can expect:

  • Reduce Churn: Build a customer experience that delights and keeps your customers coming back for more. BluIQ enables you to create a seamless and personalized experience that fosters loyalty and reduces customer churn.
  • Customized Branding: Take control of your branding, user interface, and user experience with BluIQ. Our API, pre-built components, and development environment empower you to tailor the platform to meet your unique needs, providing a truly customized experience for your customers.
  • Accurate Billing: Deliver transparent and accurate bills that enhance customer satisfaction. BluIQ ensures that your billing processes are error-free, enabling you to provide clear and reliable invoices that instill trust in your customers.
  • Flexible Subscription Models: Meet the diverse needs of your customers with BluIQ’s flexible subscription models. Easily configure and manage unlimited subscription billing models, including recurring, usage-based, and hybrid models, across any language or geography.
  • Revenue Optimization: Increase your revenue by aligning your billing approach with customer usage and preferences. BluIQ empowers you to offer flexible pricing options that cater to individual customer needs, maximizing your revenue potential.

Transform your customer experience and drive business growth with BluIQ Marketplace.

 

  • Tailored Billing Solutions: Customize your billing processes to align with your unique business requirements. Say goodbye to waiting for external providers to develop interfaces or functionalities. With the CEP, you can build and shape your billing system according to your needs.
  • Integrated Service Management: Seamlessly integrate with any system to automate your quotes, orders, and provisioning. The CEP allows you to create a fully integrated service management solution that works the way you want it to.
  • Effortless Integration: Connect with other solutions effortlessly, whether you choose to utilize your own resources or rely on BluLogix. Say goodbye to the long and costly process of working with expensive Systems Integrators. With BluIQ’s CEP, integration becomes seamless and efficient.

 

Take control of your billing platform with BluIQ’s customization toolkit. Build the revenue-generating solution that streamlines your operations and delivers exceptional customer service. Start transforming your billing process today.

Optimize Time and Resources with Automated Billing and Invoicing

Supercharge your billing processes with BluIQ’s end-to-end automation, saving you time and resources. Here’s how we can help:

  • Accelerated Growth: Scale your business faster by automating billing processes directly from your catalog. BluIQ streamlines complex billing scenarios, allowing you to focus on driving growth and expanding your customer base.
  • Simplified Billing: Say goodbye to billing complexity in the telecom and UCaaS industry. With BluIQ, you can effortlessly create and manage any subscription or as-a-Service business model, making billing a breeze.
  • Enhanced Customer Experience: Delight your customers by eliminating manual billing tasks, reducing errors, and streamlining the billing process. BluIQ ensures quick and accurate billing, improving the overall customer experience.
  • Improved Cash Flow: Boost your cash flow with timely and accurate billing for UCaaS and Telecom services of any complexity level. BluIQ’s automated invoicing keeps your revenue flowing smoothly.

Our Customers Love Us

5/5

Best Outsourced Billing for Mobility

“The full platform is very easy to use. Any changes that we find that we need to meet our specific needs can be requested. Most of these changes are made to the platform in relatively short order. We have multiple ways of contacting real people who can assist when we make errors in using the platform. Very responsive staff to all our needs.”
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Michael R.

President, Allnet Air Inc. - Telecommunications

5/5

BluLogix has been a great partner.

“Over the last several years, I have seen continual enhancements and additions to the platform. BluLogix has created a comprehensive solution for users. They provide great communication regarding upgrades and address concerns thoroughly and timely.”

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Karen R.

Manager, Cloud Billing - Computer Software

5/5

Fantastic platform. Recommend!

“Ease of use. Great demos before signing in with company. Great customer support.”
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Sara K.

Marketing, Graphic Design & Social Media Management - Marketing and Advertising

Communications Resources

Case Studies​

How BluIQ Helped a Telecom Provider Revolutionize Subscription & Billing

Learn how this client was able to double their revenue within three years, stemming the losses they had been experiencing from competitors who had launched subscription business lines, setting themselves up for multiple acquisitions as they move into M&A growth strategy in a quickly consolidating industry

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What UCaaS Providers Need to Look for in a Subscription Billing Platform

Unified Communications-as-a-Service providers are long time users of the subscription model, with heavy reliance on the usage-pricing approach, and as such, have significantly more complex requirements when it comes to billing.

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The Why’s of Channel Partnerships for Unified Communications-as-a-Service Providers

The UCaaS (Unified Communications-as-a-Service) industry often utilizes channel partnerships as a strategic approach to expand market reach, increase sales, and enhance customer support

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Active Orchestration & Automation in Subscription Billing

In subscription billing, Active Orchestration & Automation refers to the use of software and technology to automate and streamline various aspects of the billing process.

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Complex Usage or Consumption Based Subscription Billing Best Practices

Complex usage or consumption-based subscription billing can be challenging to manage, but there are several best practices that can help ensure accurate billing and a positive customer experience.

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Managing Channels in Your Subscription Businesses

For subscription businesses, Channel Management can be a challenge. You must manage and optimize different sales channels through which you sell your products or services.