Customer Use Cases
Global Translations Inc. (a pseudonym), a leading SaaS provider of AI-powered translation services, offers a range of solutions, including real-time machine translation, human proofreading, and post-editing of machine-generated content. With each service billed based on consumption, they faced increasing complexity in managing accurate, scalable, and transparent billing processes.
Usage-Based Billing | Channel Management | Connected Data
As service offerings expanded, Global Translations Inc. struggled with:
BluIQ’s platform was implemented to streamline and automate their complex consumption-based billing. Here's how it helped:
✔️ Flexible Configuration
BluIQ supports customized billing logic tailored to multiple service types—machine translation, human proofreading, and post-editing. It allows Global Translations Inc. to define specific pricing rules and usage thresholds for each service.
✔️ Automated Consumption Tracking
The platform automatically tracks service usage in real time, capturing data like:
This ensures accurate, real-time usage measurement for each customer.
✔️ Dynamic Billing Generation
Using the tracked consumption data, BluIQ dynamically calculates charges and auto-generates invoices. It applies the correct pricing logic for each service type, eliminating manual steps and billing errors.
✔️ Analytics & Visibility
BluIQ provides in-depth reporting and dashboards, giving Global Translations Inc. full visibility into:
This data empowers smarter pricing strategies and operational planning.
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