Industries

BluIQ is BluLogix's intelligent subscription billing solution offering a powerful array of applications and engines to address complex subscription billing scenarios. BluLogix solutions offer a set of purpose built configurations with pre-built tools and integrations that support a seamless monetization process for specific industries and applications.

Public Sector

BluLogix BluIQTM Public Sector is a Bill-back/Chargeback solution that

For public sector shared services groups, the issue of IT cost chargeback is an ongoing challenge.

With the economy dictating objectives more and more for state and local government, state and local governments are increasingly challenged with managing budget, revenue, infrastructure, and costs.  More and more, you’re being asked to control expenditures, reduce costs, standardize infrastructure and lead digital transformations that drive policies and standards – security, transformation, ability to have same infrastructure across the agencies.

path

See How one state’s Chargeback and Bill-back Problems Turned Into a Goldmine

Charging and invoice generation has become complex and resource intensive.  You need standardized processes that support variable transactions to multiple customers on an ongoing basis.
path 32 1

See How one state’s Chargeback and Bill-back Problems Turned Into a Goldmine

Charging and invoice generation has become complex and resource intensive.  You need standardized processes that support variable transactions to multiple customers on an ongoing basis.

How you get one consolidated picture, that is compliant, secure and comprehensive across all your requirements is still a puzzle requiring you to fit pieces together that don’t necessarily line up neatly.

With the economy dictating objectives more and more for state and local government, you are challenged with managing budget, revenue, infrastructure, and costs.  More and more, you’re being asked to control expenditures, reduce costs, standardize infrastructure and lead digital transformations that drive policies and standards – security, transformation, ability to have same infrastructure across the agencies.

For many shared services organizations and agencies however, processes have become more and more fragmented, with increasing cloud usage, multicloud environments, legacy systems that are no longer supported, key resource and staffing gaps and the inability to add data, products, rates or new members to your systems without development resources.

How you get one consolidated picture, that is compliant, secure and comprehensive across all your requirements is still a puzzle requiring you to fit pieces together that don’t necessarily line up neatly.

In order to drive value from your shared services effectively, you need the ability to chargeback for centralized services, from equipment to infrastructure to resources, with metered, usage and consumption-based billing models:

Cost Structure
  • Need for multiple billing models – base charges, consumption and resource charges. 
  • Provide the ability to charge back against agency budgets in real time to ensure adherence to established budgets
  • Move from paper based or antiquated legacy systems to automated solutions
  • Ingest data from disparate systems, oftentimes legacy or homegrown with no ability to upgrade
  • Get control over your states growing cloud costs by centralizing currently decentralized expenses regardless of your multicloud environment
  • Reduce manhours required by both your shared services organization and your agencies
  • Easy, efficient and accessible reconciliation processes that increase agency satisfaction

BluIQ is different. BluIQ Chargeback provides the ability to allocate and manage vendors and contracts, chargeback and allocate costs to agencies, quickly, easily, in an automated manner that decreases time to process, improves error rates and increases customer satisfaction for your agencies. 

BluLogix clients leverage BluIQ Chargeback to:

  • Automate consumption of usage data from external systems and cloud service providers.
  • Either apply a charge to these services or to pass-through a vendor charge.
  • Address the need to automate the invoicing process to the disparate agencies.
  • Provide visibility to agencies via an agency portal for invoice validation and approval.
  • Enable the transfer of invoice approval to accounts payable.
BluLogix clients leverage BluIQ Chargeback to:
path

NASTD Past President and Life Member Brad Steele (MA) discusses chargeback with Tim Cook, recurring revenue evangelist with corporate affiliate member Parsolvo.

Modernizing state agency billing systems requires a 360 degree review of practices, people’s roles and the toolsets available to address a growing set of challenges of chargeback, agency rebilling, shared services, inter-agency agreements, GAAP accounting requirements and more. NASTD members have shared this is a priority

path 32 1

NASTD Past President and Life Member Brad Steele (MA) discusses chargeback with Tim Cook, recurring revenue evangelist with corporate affiliate member Parsolvo.

Modernizing state agency billing systems requires a 360 degree review of practices, people’s roles and the toolsets available to address a growing set of challenges of chargeback, agency rebilling, shared services, inter-agency agreements, GAAP accounting requirements and more. NASTD members have shared this is a priority

BluLogix BluIQTM Public Sector is a Bill-back/Chargeback solution that

BluLogix BluIQTM Public Sector is a Bill-back/Chargeback solution that
  • Supports billing of all central services, including the billing of labor, backup, colocation, mainframe, midrange, and x86 compute, storage, enterprise email, mail hub, network, and pass-through of software renewals, voice, and other services on a dollar-for-dollar basis.
  • Collects billing data, at least monthly, from Central Services Information Technology Service Management (ITSM) system.
  • Collects billing data from cloud service providers and allows for billing customers based on a percentage of usage or a fee for use.
  • Loads and allows the reconciliation of usage data, providing management features for the rates to be charged for each service.
  • Allows for customization of invoices to meet regulatory and policy requirements.
  • Presents bills to central services customers for them to process for payment.
  • Supports billing issue resolution.
  • Exports a summary of the invoice details into a flat file for consumption/intake by the State’s financial accounting system (SFMA) for the creation of accounts receivable (on the central services’ side) and accounts payable (on the customer side).
  • Provides similar functionality to the processes used in the collection, normalization and data validation.

Benefits of Chargeback

Dedicated chargeback solutions typically have powerful mediation engines that can consume charging data from many internal and external sources, then mediate or normalize these charges for allocation internal users.

This replaces most, if not all, manual data entry to record charges from any third party or internal solution provider.  Additionally, this enables reconciliation of actual charges against expected charges based on contracted pricing. This reconciliation process becomes increasing difficult as IT solution delivery is shifting to individual end-user consumption or usage.

Benefits of Chargeback

Major changes in the technology with Cloud

The movement to Software as a Service (SaaS) has changed both the delivery and development of chargeback software.  SaaS should be defined as a software that is delivered on a single multitenant architecture.

From a delivery standpoint a SaaS chargeback solution can be delivered quickly and inexpensively.  From a development perspective SaaS solutions are inherently rich in capability as any development must developed for the use of all users. Additionally, SaaS can be more secure leveraging cloud security solutions and architecture delivered by cloud providers.

Use Cases for Chargeback 

Cost Structure

Centralized management and delivery of IT Solutions and Services – often moving from on-premise to cloud, hybrid or SaaS solutions.  Typical services include:

  • Desktop, end points
  • Infrastructure, WAN/LAN Circuits
  • Storage
  • Unified Communications
  • Applications
  • Security
  • Cloud services

Challenges IT Chargeback solves

  • Unauthorized use or access to IT solutions by end-users
  • Inefficient expense for resources, not centralized
  • Non-compliance with OMB Circular 87 and other cost compliance principles.

Chargeback Modernization

Covid forced employees to work from home or tele-commute.  This required IT organizations to enable users with more centralized cloud-based access and solutions.  Many central IT organizations attempting address the allocation of these expenses to internal agencies and departments.  Most agree the shift to cloud and related expenses will continue to grow.

Chargeback, as it relates to OMB Circular 87 / GAAP Cost Principal Requirements

IT chargeback is a method of charging internal consumers (e.g., departments, functional units) for the IT services they consume. State agencies are generally held to a higher standard for chargeback to comply with OMB Circular 87 which requires adherence to Generally Accepted Accounting Principles (GAAP) and federal grant requirements.

To comply with GAAP principles “Chargeback” requires double entry, accrual-based accounting of financial transactions.  This this means an invoice to internal consumers must be generated from a financial platform built around these principles. When evaluating information technology service management/facilities management (ITSM/ITFM and other solutions for chargeback, a good way to know if a chargeback solution complies with GAAP is to determine if it can produce a general ledger report with a credit & debit (double entry) for each transaction. 

Another indicator is whether the solution is “accrual based.”  This simply means that revenue (charges to internal users) or expenses (internal invoices) are recorded when a transaction occurs versus when a payment is received.  The method follows the matching principle, which says that revenues and expenses should be recognized in the same period. 

Chargeback, as it relates to OMB Circular 87 / GAAP Cost Principal Requirements

Procurement Considerations for Modern Chargeback

  • Delivered via SaaS
  • Experience with Public Sector chargeback
  • OMB Circular 87 (GAAP) compliance
  • Cost justification and/or recovery of chargeback solution costs
    • Reduction in manual process
    • Reduction in time for internal user (agency) reconciliation and approval
    • Reconciliation of charges from third party providers

Limitations or Restrictions to Consider

A dedicated chargeback solution is not and ITSM or ITFM solution therefore consideration of these solutions should be made independent of a Chargeback solution.  This includes solutions for IT asset management, professional services automation and IT Cost management.

It will be important for a Chargeback solution to integrate with an ITSM or ITFM solution capable of sharing cost data via API or flat file.

Cost Structure

Cost Structure
The cost structure for chargeback is typically based on use or the total
amount of chargeback charges on an annual basis.

What else do I need to know?

It is important to define the requirement for chargeback around a chargeback framework that considers automating the chargeback process around a service or solution catalog.  The ability to be the source of truth or integrate with another source of truth for this service catalog is a critical point of management and control.

Enterprise Chargeback for More Than Just Cloud Consumption

Enterprise Chargeback for More Than Just Cloud Consumption

IT Financial Management has never been more complex or important.

IT chargeback represents a significant opportunity for CIOs and the IT organization to demonstrate the value of IT and other shared services.   Getting it right means services are valued and understood, getting it wrong can mean a difficult customer experience.

It’s hard to know which system manages chargeback.  Your IT Financial Management system manages some pieces, your ERP manages others, your Technology Business Management solution another set of tasks.  ERP & accounting platforms are not built to manage complex charging – even today with the linear processes currently used supporting a single transaction to a single customer, one at a time.   Spreadsheets, home grown systems, and manual processes increase costs, reduce efficiency and aren’t scalable.

Whether your objectives are recovering IT costs, changing consumption behavior, controlling IT spend, ensuring equity in departmental billing, consolidating and streamlining data, or demonstrating the business value of IT, you need a solution that

  • Supports billing of all central services, including the billing of labor, backup, colocation, mainframe, midrange, and x86 compute, storage, enterprise email, mail hub, network, and pass-through of software renewals, voice, and other services on a dollar-for-dollar basis.
  • Collects billing data from cloud and other service providers and allows for billing customers based on a percentage of usage or a fee for use.
  • Loads and allows the reconciliation of usage data, providing management features for the rates to be charged for each service.
  • Allows for customization of invoices to meet policy requirements.
  • Presents bills to central services customers for them to process for payment.
  • Supports billing issue resolution.
  • Exports a summary of the invoice details into a flat file for consumption/intake by your financial accounting system for the creation of accounts receivable (on the central services’ side) and accounts payable (on the customer side).
  • Provides similar functionality to the processes used in the collection, normalization and data validation.
  • Collects billing data, at least monthly, from Central Services Information Technology Service Management (ITSM) system.
Whether your objectives are recovering IT costs, changing consumption behavior, controlling IT spend, ensuring equity in departmental billing, consolidating and streamlining data, or demonstrating the business value of IT, you need a solution that

For many enterprise shared services organizations however, processes have become more and more fragmented, with increasing cloud usage, multicloud environments, legacy systems that are no longer supported, key resource and staffing gaps and the inability to add data, products, rates or new members to your systems without development resources.

For many enterprise shared services organizations however, processes have become more and more fragmented, with increasing cloud usage, multicloud environments, legacy systems that are no longer supported, key resource and staffing gaps and the inability to add data, products, rates or new members to your systems without development resources.

Enterprise shared services groups oftentimes hit stumbling blocks trying to charge back for their entire services portfolio – whether due to lack of staff, complexity of data, availability of data (due to lack of access to legacy to systems) or custom development requirements.  You need a system that is open, extensible and flexible. 

BluIQ Chargeback provides the ability to allocate and manage vendors and contracts, chargeback and allocate costs to agencies, quickly, easily, in an automated manner that decreases time to process, improves error rates and increases customer satisfaction for your agencies. 

BluIQ Chargeback leverages the BluIQ Cloud Development Toolkit, an all-in-one customization framework to help companies more quickly, easily and cost effectively personalize their chargeback solution to meet their business needs. With its model-driven platform and pre-built components that require little coding and ensures developers will not need to reinvent the wheel or code from scratch, organizations can cost effectively and efficiently build the integrations and experiences that they need to create a best practices chargeback solution. 

BluLogix clients leverage BluIQ Chargeback to:

  • Automate consumption of usage data from external systems and cloud service providers.
  • Either apply a charge to these services or to pass-through a vendor charge.
  • Address the need to automate the invoicing process to the disparate agencies.
  • Provide visibility to agencies via an agency portal for invoice validation and approval.
  • Enable the transfer of invoice approval to accounts payable.

BluIQ™ Chargeback streamlines the process of Enterprise IT chargeback, making it easier for Shared Services to recover IT cost, change consumption behavior and demonstrate the value of IT for department and agency consumption of voice, cloud, desktop and other IT services.

BluLogix clients leverage BluIQ Chargeback to:

BluIQ delivers, with a platform designed to help you capture and allocate your entire program spend , no matter how complex your environment is

BluIQ delivers, with a platform designed to help you capture and allocate your entire program spend , no matter how complex your environment is
  • Proven deployments with enterprise grade customers
  • Full automation and validation of ledger-based chargeback
  • Consistent processes across all departments and shared services organizations
  • Customer satisfaction at the department level with increased accuracy and decreased frustration
  • Billing of all central services, including the billing of labor, backup, colocation, mainframe, midrange, and x86 compute, storage, enterprise email, mail hub, network, and pass-through of software renewals, voice, and other services on a dollar-for-dollar basis.
  • Software as a Service, with faster speed-to-market
  • AWS Marketplace availability, with a 15-day free trial available
path

See How one state’s Chargeback and Bill-back Problems Turned Into a Goldmine

Charging and invoice generation has become complex and resource intensive.  You need standardized processes that support variable transactions to multiple customers on an ongoing basis.
path 32 1

See How one state’s Chargeback and Bill-back Problems Turned Into a Goldmine

Charging and invoice generation has become complex and resource intensive.  You need standardized processes that support variable transactions to multiple customers on an ongoing basis.

Manage recurring, subscription and consumption billing for SaaS.  BluIQ supports hundreds of billing scenarios and discounting schemes.  Tiered Pricing, Quantity Pricing, Usage Pricing, Etc.  Leverage BluIQ's e-commerce and payment portal capabilities to capture upsell and manage collections.  Easily manage subscription amendments and contract terms.

BluLogix BluIQ Platform was designed with IoT in mind.  Key capabilities include SIM/IMEI and device inventory management, network provisioning automation, automatic payments and process automation.  The BluIQ service catalog, and pricing flexibility, enables you to get new products, plans and bundles to market quickly with ease.

BluLogix originated as a telecom BSS/OSS platform for global carriers. From this heritage BluIQ carries forward advanced capabilities unique to the telecom and UCaaS industries. These advanced billing (BSS) capabilities include mediation and rating, telecom tax calculation, number and device inventory management. Operational capabilities (OSS) include provisioning, fulfillment and process automation.

Cloud software and service "rebilling" enables you to bill your customers directly and drive your brand value.  BluIQ supports more than 50 cloud providers to include to brands like EvolveIP, 8x8, Acronis, Cisco, Ooma, Rapidscale & many more.  BluLogix can work with you and your service provider partner(s) to enable a platform that puts you back in the drivers seat.

Channel Management is a one of a kind solution leveraging BluIQ's multi-tenant capabilities. Easily extend quote and order automation to your channel while enabling them to bill their clients directly right out of their own partner branded instance of BluIQ.  Enable your partner to bundle their own products and services with yours to drive more margin and differentiate themselves from competitors.

Not just CPQ. Get beyond basic billing with
a monetization solution built for any scenario.

BluLogix delivers a subscription, usage-based, and consumption billing platform
that accelerates revenue growth, enables digital transformation, and empowers channels.

Public Sector

BluLogix BluIQTM Public Sector is a Bill-back/Chargeback solution that

For public sector shared services groups, the issue of IT cost chargeback is an ongoing challenge.

With the economy dictating objectives more and more for state and local government, state and local governments are increasingly challenged with managing budget, revenue, infrastructure, and costs.  More and more, you’re being asked to control expenditures, reduce costs, standardize infrastructure and lead digital transformations that drive policies and standards – security, transformation, ability to have same infrastructure across the agencies.

path

See How one state’s Chargeback and Bill-back Problems Turned Into a Goldmine

Charging and invoice generation has become complex and resource intensive.  You need standardized processes that support variable transactions to multiple customers on an ongoing basis.
path 32 1

See How one state’s Chargeback and Bill-back Problems Turned Into a Goldmine

Charging and invoice generation has become complex and resource intensive.  You need standardized processes that support variable transactions to multiple customers on an ongoing basis.

How you get one consolidated picture, that is compliant, secure and comprehensive across all your requirements is still a puzzle requiring you to fit pieces together that don’t necessarily line up neatly.

With the economy dictating objectives more and more for state and local government, you are challenged with managing budget, revenue, infrastructure, and costs.  More and more, you’re being asked to control expenditures, reduce costs, standardize infrastructure and lead digital transformations that drive policies and standards – security, transformation, ability to have same infrastructure across the agencies.

For many shared services organizations and agencies however, processes have become more and more fragmented, with increasing cloud usage, multicloud environments, legacy systems that are no longer supported, key resource and staffing gaps and the inability to add data, products, rates or new members to your systems without development resources.

How you get one consolidated picture, that is compliant, secure and comprehensive across all your requirements is still a puzzle requiring you to fit pieces together that don’t necessarily line up neatly.

In order to drive value from your shared services effectively, you need the ability to chargeback for centralized services, from equipment to infrastructure to resources, with metered, usage and consumption-based billing models:

Cost Structure
  • Need for multiple billing models – base charges, consumption and resource charges. 
  • Provide the ability to charge back against agency budgets in real time to ensure adherence to established budgets
  • Move from paper based or antiquated legacy systems to automated solutions
  • Ingest data from disparate systems, oftentimes legacy or homegrown with no ability to upgrade
  • Get control over your states growing cloud costs by centralizing currently decentralized expenses regardless of your multicloud environment
  • Reduce manhours required by both your shared services organization and your agencies
  • Easy, efficient and accessible reconciliation processes that increase agency satisfaction

BluIQ is different. BluIQ Chargeback provides the ability to allocate and manage vendors and contracts, chargeback and allocate costs to agencies, quickly, easily, in an automated manner that decreases time to process, improves error rates and increases customer satisfaction for your agencies. 

BluLogix clients leverage BluIQ Chargeback to:

  • Automate consumption of usage data from external systems and cloud service providers.
  • Either apply a charge to these services or to pass-through a vendor charge.
  • Address the need to automate the invoicing process to the disparate agencies.
  • Provide visibility to agencies via an agency portal for invoice validation and approval.
  • Enable the transfer of invoice approval to accounts payable.
BluLogix clients leverage BluIQ Chargeback to:
path

NASTD Past President and Life Member Brad Steele (MA) discusses chargeback with Tim Cook, recurring revenue evangelist with corporate affiliate member Parsolvo.

Modernizing state agency billing systems requires a 360 degree review of practices, people’s roles and the toolsets available to address a growing set of challenges of chargeback, agency rebilling, shared services, inter-agency agreements, GAAP accounting requirements and more. NASTD members have shared this is a priority

path 32 1

NASTD Past President and Life Member Brad Steele (MA) discusses chargeback with Tim Cook, recurring revenue evangelist with corporate affiliate member Parsolvo.

Modernizing state agency billing systems requires a 360 degree review of practices, people’s roles and the toolsets available to address a growing set of challenges of chargeback, agency rebilling, shared services, inter-agency agreements, GAAP accounting requirements and more. NASTD members have shared this is a priority

BluLogix BluIQTM Public Sector is a Bill-back/Chargeback solution that

BluLogix BluIQTM Public Sector is a Bill-back/Chargeback solution that
  • Supports billing of all central services, including the billing of labor, backup, colocation, mainframe, midrange, and x86 compute, storage, enterprise email, mail hub, network, and pass-through of software renewals, voice, and other services on a dollar-for-dollar basis.
  • Collects billing data, at least monthly, from Central Services Information Technology Service Management (ITSM) system.
  • Collects billing data from cloud service providers and allows for billing customers based on a percentage of usage or a fee for use.
  • Loads and allows the reconciliation of usage data, providing management features for the rates to be charged for each service.
  • Allows for customization of invoices to meet regulatory and policy requirements.
  • Presents bills to central services customers for them to process for payment.
  • Supports billing issue resolution.
  • Exports a summary of the invoice details into a flat file for consumption/intake by the State’s financial accounting system (SFMA) for the creation of accounts receivable (on the central services’ side) and accounts payable (on the customer side).
  • Provides similar functionality to the processes used in the collection, normalization and data validation.

Benefits of Chargeback

Dedicated chargeback solutions typically have powerful mediation engines that can consume charging data from many internal and external sources, then mediate or normalize these charges for allocation internal users.

This replaces most, if not all, manual data entry to record charges from any third party or internal solution provider.  Additionally, this enables reconciliation of actual charges against expected charges based on contracted pricing. This reconciliation process becomes increasing difficult as IT solution delivery is shifting to individual end-user consumption or usage.

Benefits of Chargeback

Major changes in the technology with Cloud

The movement to Software as a Service (SaaS) has changed both the delivery and development of chargeback software.  SaaS should be defined as a software that is delivered on a single multitenant architecture.

From a delivery standpoint a SaaS chargeback solution can be delivered quickly and inexpensively.  From a development perspective SaaS solutions are inherently rich in capability as any development must developed for the use of all users. Additionally, SaaS can be more secure leveraging cloud security solutions and architecture delivered by cloud providers.

Use Cases for Chargeback 

Cost Structure

Centralized management and delivery of IT Solutions and Services – often moving from on-premise to cloud, hybrid or SaaS solutions.  Typical services include:

  • Desktop, end points
  • Infrastructure, WAN/LAN Circuits
  • Storage
  • Unified Communications
  • Applications
  • Security
  • Cloud services

Challenges IT Chargeback solves

  • Unauthorized use or access to IT solutions by end-users
  • Inefficient expense for resources, not centralized
  • Non-compliance with OMB Circular 87 and other cost compliance principles.

Chargeback Modernization

Covid forced employees to work from home or tele-commute.  This required IT organizations to enable users with more centralized cloud-based access and solutions.  Many central IT organizations attempting address the allocation of these expenses to internal agencies and departments.  Most agree the shift to cloud and related expenses will continue to grow.

Chargeback, as it relates to OMB Circular 87 / GAAP Cost Principal Requirements

IT chargeback is a method of charging internal consumers (e.g., departments, functional units) for the IT services they consume. State agencies are generally held to a higher standard for chargeback to comply with OMB Circular 87 which requires adherence to Generally Accepted Accounting Principles (GAAP) and federal grant requirements.

To comply with GAAP principles “Chargeback” requires double entry, accrual-based accounting of financial transactions.  This this means an invoice to internal consumers must be generated from a financial platform built around these principles. When evaluating information technology service management/facilities management (ITSM/ITFM and other solutions for chargeback, a good way to know if a chargeback solution complies with GAAP is to determine if it can produce a general ledger report with a credit & debit (double entry) for each transaction. 

Another indicator is whether the solution is “accrual based.”  This simply means that revenue (charges to internal users) or expenses (internal invoices) are recorded when a transaction occurs versus when a payment is received.  The method follows the matching principle, which says that revenues and expenses should be recognized in the same period. 

Chargeback, as it relates to OMB Circular 87 / GAAP Cost Principal Requirements

Procurement Considerations for Modern Chargeback

  • Delivered via SaaS
  • Experience with Public Sector chargeback
  • OMB Circular 87 (GAAP) compliance
  • Cost justification and/or recovery of chargeback solution costs
    • Reduction in manual process
    • Reduction in time for internal user (agency) reconciliation and approval
    • Reconciliation of charges from third party providers

Limitations or Restrictions to Consider

A dedicated chargeback solution is not and ITSM or ITFM solution therefore consideration of these solutions should be made independent of a Chargeback solution.  This includes solutions for IT asset management, professional services automation and IT Cost management.

It will be important for a Chargeback solution to integrate with an ITSM or ITFM solution capable of sharing cost data via API or flat file.

Cost Structure

Cost Structure
The cost structure for chargeback is typically based on use or the total
amount of chargeback charges on an annual basis.

What else do I need to know?

It is important to define the requirement for chargeback around a chargeback framework that considers automating the chargeback process around a service or solution catalog.  The ability to be the source of truth or integrate with another source of truth for this service catalog is a critical point of management and control.

Enterprise Chargeback for More Than Just Cloud Consumption

Enterprise Chargeback for More Than Just Cloud Consumption

IT Financial Management has never been more complex or important.

IT chargeback represents a significant opportunity for CIOs and the IT organization to demonstrate the value of IT and other shared services.   Getting it right means services are valued and understood, getting it wrong can mean a difficult customer experience.

It’s hard to know which system manages chargeback.  Your IT Financial Management system manages some pieces, your ERP manages others, your Technology Business Management solution another set of tasks.  ERP & accounting platforms are not built to manage complex charging – even today with the linear processes currently used supporting a single transaction to a single customer, one at a time.   Spreadsheets, home grown systems, and manual processes increase costs, reduce efficiency and aren’t scalable.

Whether your objectives are recovering IT costs, changing consumption behavior, controlling IT spend, ensuring equity in departmental billing, consolidating and streamlining data, or demonstrating the business value of IT, you need a solution that

  • Supports billing of all central services, including the billing of labor, backup, colocation, mainframe, midrange, and x86 compute, storage, enterprise email, mail hub, network, and pass-through of software renewals, voice, and other services on a dollar-for-dollar basis.
  • Collects billing data from cloud and other service providers and allows for billing customers based on a percentage of usage or a fee for use.
  • Loads and allows the reconciliation of usage data, providing management features for the rates to be charged for each service.
  • Allows for customization of invoices to meet policy requirements.
  • Presents bills to central services customers for them to process for payment.
  • Supports billing issue resolution.
  • Exports a summary of the invoice details into a flat file for consumption/intake by your financial accounting system for the creation of accounts receivable (on the central services’ side) and accounts payable (on the customer side).
  • Provides similar functionality to the processes used in the collection, normalization and data validation.
  • Collects billing data, at least monthly, from Central Services Information Technology Service Management (ITSM) system.
Whether your objectives are recovering IT costs, changing consumption behavior, controlling IT spend, ensuring equity in departmental billing, consolidating and streamlining data, or demonstrating the business value of IT, you need a solution that

For many enterprise shared services organizations however, processes have become more and more fragmented, with increasing cloud usage, multicloud environments, legacy systems that are no longer supported, key resource and staffing gaps and the inability to add data, products, rates or new members to your systems without development resources.

For many enterprise shared services organizations however, processes have become more and more fragmented, with increasing cloud usage, multicloud environments, legacy systems that are no longer supported, key resource and staffing gaps and the inability to add data, products, rates or new members to your systems without development resources.

Enterprise shared services groups oftentimes hit stumbling blocks trying to charge back for their entire services portfolio – whether due to lack of staff, complexity of data, availability of data (due to lack of access to legacy to systems) or custom development requirements.  You need a system that is open, extensible and flexible. 

BluIQ Chargeback provides the ability to allocate and manage vendors and contracts, chargeback and allocate costs to agencies, quickly, easily, in an automated manner that decreases time to process, improves error rates and increases customer satisfaction for your agencies. 

BluIQ Chargeback leverages the BluIQ Cloud Development Toolkit, an all-in-one customization framework to help companies more quickly, easily and cost effectively personalize their chargeback solution to meet their business needs. With its model-driven platform and pre-built components that require little coding and ensures developers will not need to reinvent the wheel or code from scratch, organizations can cost effectively and efficiently build the integrations and experiences that they need to create a best practices chargeback solution. 

BluLogix clients leverage BluIQ Chargeback to:

  • Automate consumption of usage data from external systems and cloud service providers.
  • Either apply a charge to these services or to pass-through a vendor charge.
  • Address the need to automate the invoicing process to the disparate agencies.
  • Provide visibility to agencies via an agency portal for invoice validation and approval.
  • Enable the transfer of invoice approval to accounts payable.

BluIQ™ Chargeback streamlines the process of Enterprise IT chargeback, making it easier for Shared Services to recover IT cost, change consumption behavior and demonstrate the value of IT for department and agency consumption of voice, cloud, desktop and other IT services.

BluLogix clients leverage BluIQ Chargeback to:

BluIQ delivers, with a platform designed to help you capture and allocate your entire program spend , no matter how complex your environment is

BluIQ delivers, with a platform designed to help you capture and allocate your entire program spend , no matter how complex your environment is
  • Proven deployments with enterprise grade customers
  • Full automation and validation of ledger-based chargeback
  • Consistent processes across all departments and shared services organizations
  • Customer satisfaction at the department level with increased accuracy and decreased frustration
  • Billing of all central services, including the billing of labor, backup, colocation, mainframe, midrange, and x86 compute, storage, enterprise email, mail hub, network, and pass-through of software renewals, voice, and other services on a dollar-for-dollar basis.
  • Software as a Service, with faster speed-to-market
  • AWS Marketplace availability, with a 15-day free trial available
path

See How one state’s Chargeback and Bill-back Problems Turned Into a Goldmine

Charging and invoice generation has become complex and resource intensive.  You need standardized processes that support variable transactions to multiple customers on an ongoing basis.
path 32 1

See How one state’s Chargeback and Bill-back Problems Turned Into a Goldmine

Charging and invoice generation has become complex and resource intensive.  You need standardized processes that support variable transactions to multiple customers on an ongoing basis.

Manage recurring, subscription and consumption billing for SaaS.  BluIQ supports hundreds of billing scenarios and discounting schemes.  Tiered Pricing, Quantity Pricing, Usage Pricing, Etc.  Leverage BluIQ's e-commerce and payment portal capabilities to capture upsell and manage collections.  Easily manage subscription amendments and contract terms.

BluLogix BluIQ Platform was designed with IoT in mind.  Key capabilities include SIM/IMEI and device inventory management, network provisioning automation, automatic payments and process automation.  The BluIQ service catalog, and pricing flexibility, enables you to get new products, plans and bundles to market quickly with ease.

BluLogix originated as a telecom BSS/OSS platform for global carriers. From this heritage BluIQ carries forward advanced capabilities unique to the telecom and UCaaS industries. These advanced billing (BSS) capabilities include mediation and rating, telecom tax calculation, number and device inventory management. Operational capabilities (OSS) include provisioning, fulfillment and process automation.

Cloud software and service "rebilling" enables you to bill your customers directly and drive your brand value.  BluIQ supports more than 50 cloud providers to include to brands like EvolveIP, 8x8, Acronis, Cisco, Ooma, Rapidscale & many more.  BluLogix can work with you and your service provider partner(s) to enable a platform that puts you back in the drivers seat.

Channel Management is a one of a kind solution leveraging BluIQ's multi-tenant capabilities. Easily extend quote and order automation to your channel while enabling them to bill their clients directly right out of their own partner branded instance of BluIQ.  Enable your partner to bundle their own products and services with yours to drive more margin and differentiate themselves from competitors.

Not just CPQ. Get beyond basic billing with a monetization solution built for any scenario.

BluLogix delivers a subscription, usage-based, and consumption billing platform that accelerates revenue growth, enables digital transformation, and empowers channels.

Not just CPQ. Get beyond basic billing with a monetization solution built for any scenario.

BluLogix delivers a subscription, usage-based, and consumption billing platform that accelerates revenue growth, enables digital transformation, and empowers channels.

Moving to Subscription Billing? Here Are 5 Things You Haven’t Considered