Blulogix Whitepaper

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5 Signs It’s Time To Break-Up With Your Billing Software Vendor

Has your “knight in shining armor” billing solution turned into a nightmare relationship? Has the promise of automation, efficiency, and agility become more of a process and resource headache instead?

Companies in the digital economy that have complex business models are losing millions of dollars in revenue and experiencing high churn rates because of transaction-focused billing solutions that promise the world and don’t deliver. Don’t become another statistic; when your business outpaces the capabilities of your billing system, it’s time to reassess that relationship.

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These Are 5 Signs That It Might Be Time To Break-Up With Your Current Billing Software Vendor:

1. You never hear from your billing software vendor again after generating that first invoice.

Generating accurate, on-time invoices is, of course, great for cash flow but that’s only a fraction of a successful monetization strategy that can align with the goals of your business and drive growth.

2. Your billing software bottlenecks your entire operation when creating new products or offerings.

If you have to involve your vendor when adding a new product or service, they slow you down, get in the way of your growth and cost you new opportunities.

3. Your business needs have outpaced your billing software’s capabilities.

Maybe it worked just fine for your business initially, but as your customer needs and competition evolve don’t let its shortcomings limit your growth, restrict cash flow or force you to compromise your monetization strategy.

4. Your billing software makes you pay more for customization and expansion.

If you have to pay more for custom programming or expensive “add-on” modules to grow and scale your business, add new products and services or adapt system functionality, then the one-time upfront cost you were promised was just a lie.

5. Your billing software simply doesn’t meet your needs.

Sure, compromise is part of any successful relationship but ultimately, your billing solution should address your business challenges and improve efficiency. Even name brand enterprise-level billing platforms fall short when it comes to addressing B2B monetization needs with any degree of complexity. In response, they often suggest

“workflows”, which is just a fancy way to get you to accept a shortcoming in their system and put the burden on your team to bridge the gap between their functionality and your needs. That’s not a compromise—that’s a cop-out.

If any of this sounds familiar, it’s time to meet someone new: Introducing BluIQTM powered by BluLogix

BluLogix’s agile, flagship platform, BluIQ is an innovative, data-driven monetization platform for automated subscription billing and revenue management that:

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BluLogix’s highly-scalable, configurable and adaptive technology is proven to boost sales and accelerate revenue growth, enable digital transformation and drive expansion to new markets, supporting global sales transactions and personalized customer relationships across multiple regions.

Ready to find out how BluLogix can help revolutionize your billing and monetization efforts?

Reviews

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Michael R.

President, Allnet Air Inc. - Telecommunications

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Best Outsourced Billing for Mobility

5/5
“The full platform is very easy to use. Any changes that we find that we need to meet our specific needs can be requested. Most of these changes are made to the platform in relatively short order. We have multiple ways of contacting real people who can assist when we make errors in using the platform. Very responsive staff to all our needs.”
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Karen R.

Manager, Cloud Billing - Computer Software

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BluLogix has been a great partner.

5/5

“Over the last several years, I have seen continual enhancements and additions to the platform. BluLogix has created a comprehensive solution for users. They provide great communication regarding upgrades and address concerns thoroughly and timely.”

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Sara K.

Marketing, Graphic Design & Social Media Management - Marketing and Advertising

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Fantastic platform. Recommend!

5/5
“Ease of use. Great demos before signing in with company. Great customer support.”

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