BluIQ BSS/OSS Platform Datasheet
BluIQ BSS/OSS is a unified platform that bridges Business Support Systems (BSS) and Operations Support Systems (OSS) into a single, AI-powered solution. Designed for MSPs, UCaaS/Telecom, IoT/Telematics, SaaS/AI platforms, Wireless and MVNE/MVNO providers, BluIQ enables providers to monetize advanced services, streamline operations, and ensure data integrity from service activation through billing and lifecycle management.
Overview
AI-Powered Business & Operations Support System for Next-Generation Service Providers
By consolidating siloed billing, provisioning, mediation, and orchestration tools, BluIQ helps providers scale recurring revenue while improving efficiency, compliance, and customer experience — whether for wireless connectivity, IoT devices, or global roaming services.
Business Support System (BSS)
BluIQ’s BSS capabilities empower organizations to handle complex billing, product management, and partner ecosystems. It simplifies revenue operations while maintaining compliance, accuracy, and agility across markets.
- Billing & Invoicing: Multi-currency, multi-language, and multi-entity support; recurring, usage-based, hybrid, and token/credit billing; GAAP/GASB-compliant ledger-based invoicing; dual-invoicing for partner and customer billing.
- Product Catalog: Low-code product, bundle, and discount management; real-time catalog updates across systems; localized/regional product support.
- Partner & Channel Management: Multi-tier channel hierarchy; white-label bill-on-behalf support; automated commissions and granular revenue sharing; MVNE/MVNO support for wholesale/reseller channels; roaming clearing with TAP3.12 compliance.
- Analytics & Revenue Intelligence: Prebuilt dashboards (MRR/ARR, churn, renewals); AI-driven discount/usage/leakage insights; BI exports to Tableau, Power BI, and others.
Operations Support System (OSS)
OSS capabilities unify provisioning, mediation, inventory, and orchestration, ensuring that service delivery aligns seamlessly with billing and customer entitlements.
- Provisioning & Service Activation: Automated SIM/device provisioning; suspension/reactivation workflows; carrier-grade service orchestration for MVNO/MVNE.
- Inventory & Entitlement Management: Virtualized device, SIM, and entitlement tracking; real-time synchronization with billing; reconciliation of active vs. billed services.
- Usage Mediation & Rating: Multi-source ingestion (CDRs, TAP3.12 roaming records, IoT telemetry, SaaS logs); normalization and transformation into billable events; advanced rating with pooling, thresholds, and overages.
- Workflow Orchestration: Low-code orchestration across billing, provisioning, ERP, and CRM; event-based triggers with exception handling; built to support wireless, IoT, and hybrid IT environments.
- Service Assurance & Reconciliation: Usage-to-invoice validation; roaming record reconciliation; audit trails for dispute management; SLA-driven service monitoring.
Differentiators
BluIQ stands apart by combining BSS and OSS into a single platform that can handle the scale, complexity, and compliance needs of modern enterprises.
- Unified BSS + OSS: Eliminate silos by merging billing, mediation, and operations.
- Complexity Management: Built for multi-tier channels, hybrid/tiered pricing, wireless MVNE/MVNO, and roaming.
- AI-Driven: Predictive analytics, automated error detection, and leakage prevention.
- Wireless-Ready: Native support for TAP3.12 roaming, prepaid/postpaid workflows, and wholesale settlement.
- ERP-Grade Data Handling: Leverages Data Mediation & Integration (DMI) for high-volume, high-integrity data processing.
- Global Scale: Multi-entity, multi-currency, and compliance-ready.
Industry Use Cases
BluIQ adapts to multiple industries, enabling organizations to launch, manage, and monetize services more effectively.
- MSPs: Automate service monetization across complex portfolios.
- UCaaS/Telecom: Mediate millions of CDRs, support tiered usage models, dual invoicing.
- Wireless / MVNE / MVNO: Manage SIM/device lifecycle, wholesale channel enablement, multi-carrier provisioning, and TAP3.12 roaming settlements.
- IoT/Telematics: Monetize device and network usage, manage lifecycle events, apply seasonal pricing.
- SaaS/AI Providers: Token/credit-based billing, automated renewals, churn reduction.
Technical Specifications
BluIQ is built for scale, security, and integration with enterprise-grade environments.
- Architecture: Cloud-native, microservices-based; scalable for >10M events/day.
- Deployment: SaaS
- Security: SOC 2, GDPR, HIPAA; RBAC, SSO, MFA support.
- Integrations: ERP (NetSuite, SAP, Dynamics), CRM (Salesforce, HubSpot), Carrier and roaming systems, Tax Engines (Avalara, SureTax).
- APIs: REST APIs, webhooks, developer toolkit for extensions.
- Compliance: GAAP, GASB, ASC606, IFRS, SOX-ready.
Business Benefits
BluIQ drives measurable outcomes by accelerating time-to-market, reducing revenue leakage, and improving customer satisfaction.
- Faster Monetization: Launch services in weeks, not months.
- Revenue Assurance: Automated mediation, reconciliation, and leakage detection.
- Operational Efficiency: Lower OPEX via end-to-end automation.
- Customer Experience: Deliver accurate invoices and transparent usage.
- Future-Ready Growth: Scale across wireless, SaaS, IoT, UCaaS, and enterprise services.
Recognized by Our Customers
From G2 to Capterra to SourceForge to FeaturedCustomers, our customers speak for us.
Hear What Our Customers Have to Say About Us
5/5
Best Outsourced Billing for Mobility
“The full platform is very easy to use. Any changes that we find that we need to meet our specific needs can be requested. Most of these changes are made to the platform in relatively short order. We have multiple ways of contacting real people who can assist when we make errors in using the platform. Very responsive staff to all our needs.”
Michael R.
President, Allnet Air Inc. - Telecommunications
4.5/5
Impressive and comprehensive billing and monetization platform
“Blulogix offers a very comprehensive solution to manage subscription billing, enterprise reporting and revenue recognition.”
Kyle M.
Managing Partner - Computer Software
4.5/5
Mind blowing experience
“The most helpful tool is the CPQ function, as it allows me to charge various clients with varying invoicing information quickly. Every customer is charged only for the services they use each month.”
Amalina T.
Professional Training & Coaching
Resources
How BluIQ Helped a Telecom Provider Revolutionize Subscription & Billing
Learn how this client was able to double their revenue within three years, stemming the losses they had been experiencing from competitors who had launched subscription business lines, setting themselves up for multiple acquisitions as they move into M&A growth strategy in a quickly consolidating industry
What UCaaS Providers Need to Look for in a Subscription Billing Platform
Unified Communications-as-a-Service providers are long time users of the subscription model, with heavy reliance on the usage-pricing approach, and as such, have significantly more complex requirements when it comes to billing.
The Why’s of Channel Partnerships for Unified Communications-as-a-Service Providers
The UCaaS (Unified Communications-as-a-Service) industry often utilizes channel partnerships as a strategic approach to expand market reach, increase sales, and enhance customer support