The Real Reason SaaS Companies Struggle with Usage-Based Billing—And What the MGI Report Says to Do About It
For years, SaaS companies have embraced subscription billing for its simplicity and predictability. But as customer expectations shift and pricing innovation becomes a differentiator, usage-based billing is quickly becoming the new normal. The problem? Most SaaS companies are simply not operationally equipped to handle it—and that’s exactly what the 2025 MGI Research Agile Billing Top 50 Buyer’s Guide just confirmed.
BluLogix was recognized in this year’s report for our strengths in usage billing, mediation, and data integration—earning a product score of 53 and inclusion among the top billing platforms globally. But beyond the recognition, the report outlines something even more important: why so many SaaS companies are struggling with monetization at scale—and how agile billing platforms like BluLogix are solving it.
Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.
MGI’s Take: Usage Billing Is No Longer Optional
In this year’s report, MGI Research makes a bold but necessary claim: “Agile billing is no longer a back-office function. It’s now a core capability that supports pricing flexibility, product innovation, and financial integrity.” For SaaS companies, this is particularly relevant.
The report identifies several key drivers pushing SaaS businesses to embrace usage-based pricing:
- Product-led growth models that demand granular billing
- Investor pressure to align revenue with value delivery
- Customer preference for pay-as-you-go, usage-based pricing
- A move away from static MRR to hybrid models combining subscriptions, usage, and one-time fees
Yet the same report reveals that many SaaS companies are ill-prepared to operationalize these models due to limitations in their existing billing stacks.
Where SaaS Billing Platforms Fall Short
According to MGI, the biggest challenges holding SaaS companies back from implementing usage-based models include:
- Lack of Real-Time Usage Rating
Most legacy billing systems can’t process high volumes of usage data with the granularity or speed required. Without the ability to rate events in real time—or even hourly—companies delay invoicing and lose revenue.
- No Data Mediation Layer
SaaS businesses often generate usage data from APIs, application logs, user actions, or third-party systems. Without a mediation engine to transform that raw data into structured billing events, they face errors, disputes, and missed revenue.
- Disconnected Systems
A billing engine that can’t sync with your CRM, ERP, CPQ, and provisioning platforms results in inaccurate billing, redundant processes, and limited visibility into customer value.
- Manual Processes and Workarounds
Companies resort to spreadsheets, custom scripts, or bolted-on solutions that don’t scale. The result? Long close cycles, revenue leakage, and burned-out RevOps teams.
These issues are why BluLogix was included in the Agile Billing Top 50—because we’re solving all four, at scale.
Why MGI Research Recognized BluLogix for SaaS Usage Billing
BluLogix’s platform is built specifically for complexity—and that’s exactly what the MGI report highlights:
- Scalable Usage Processing: We support 1–2 billion usage events per month, whether it’s API calls, storage consumption, AI compute minutes, or any other metric you monetize.
- Patented Data Staging and Mediation (DSM): Our DSM engine normalizes raw usage data from disparate sources into validated, billable transactions.
- End-to-End Q2C Integration: With native connectors to Salesforce, NetSuite, Snowflake, and provisioning systems, BluLogix ensures a closed-loop monetization process.
- Configurable Rate Plans: Flexible pricing logic lets you define thresholds, tiers, discounts, or overages—all without writing code.
This combination of power, flexibility, and integration is why MGI placed BluLogix in the top tier of platforms for usage-heavy, B2B SaaS businesses.
What SaaS Leaders Should Take from the MGI Report
If your business is growing but your billing system isn’t keeping up, you’re not alone—and you’re not failing. You’re just facing the same monetization challenge that’s now playing out across the SaaS industry.
Here’s what the MGI Agile Billing Top 50 makes clear:
- Usage-based pricing isn’t going away—it’s accelerating
- Most systems weren’t designed to support this shift
- The leaders are investing now in agile billing infrastructure
- Platforms like BluLogix are delivering the flexibility and scalability required
Next Steps: Download the Report
Whether you’re exploring usage-based pricing, hybrid monetization, or quote-to-cash optimization, the MGI Agile Billing Top 50 Buyer’s Guide featuring BluLogix is a must-read. It lays out the vendor landscape, identifies best-in-class platforms, and helps buyers make informed decisions based on real-world challenges and future-ready solutions.
📘 Download the guide here → [link]
See why BluLogix is a top choice for usage-based SaaS billing in 2025.
Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.
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The Real Reason SaaS Companies Struggle with Usage-Based Billing—And What the MGI Report Says to Do About It
Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025
